Privacy Policy
This policy explains how personal data is processed on the VoiceGuide AirLink website. It is provided in a clear and transparent form and will be updated when additional services are activated (e.g. online purchases, restricted areas, advanced forms).
Data Controller
The Data Controller is the entity managing the VoiceGuide AirLink project.
(To be completed: legal name, address, contact email.)
Data processed
While browsing the website, the following data may be processed:
• technical data (e.g. IP address, device type, security logs);
• usage data (e.g. visited pages in aggregated form);
• any data voluntarily provided via email contact (e.g. name, email, request details).
Purpose and legal basis
Data is processed to:
• ensure website operation and security (legitimate interest);
• respond to user requests sent via email (pre-contractual measures or legitimate interest);
• comply with legal obligations, where applicable.
Retention
Technical data may be retained for the time needed to ensure security and operations. Data sent via email is retained for the time needed to handle the request and, afterwards, according to organizational needs or legal obligations.
Recipients and service providers
The website is hosted on cloud infrastructure and may use third-party technical services for hosting, performance, and security. These providers process data on behalf of the Controller under contractual agreements and appropriate safeguards.
(Examples: hosting and technical services connected to the website.)
International transfers
Some technology providers may process data outside the European Economic Area. In such cases, appropriate safeguards required by applicable law are adopted (e.g. Standard Contractual Clauses).
Your rights
Users may exercise GDPR rights (access, rectification, erasure, restriction, objection, portability), within the limits and conditions provided by law. Users may also lodge a complaint with the competent supervisory authority.
Cookies and tracking
The website may use technical cookies necessary for operation. Any analytics or marketing tools will be activated only with proper notice and, where required, consent.
Contact
For privacy-related requests, you can contact the Controller by email.
(To be completed: privacy email, e.g. privacy@voiceguideapp.com)
Updates
This policy may be updated. The version published on this page is the one currently in force.